Capstone Management Services
Capstone Management Services is a results oriented management company specializing in the operation of nationally-branded hotels. The executive team has over 65 years of hospitality expertise with some of the leading companies in the world including Marriott International and McDonald’s Corporation. Capstone’s singular focus of delivering strong operating results for our clients through market peaks and valleys is made possible by its unyielding commitment to excellence.
Capstone provides long term and interim management solutions, as well as asset management and advisory services. We have multi-brand experience, including new-builds, change of brands and turnaround situations.
Our management philosophy:
At Capstone, we have evaluated best-in-class companies from around the world, and have concluded that sustained operating excellence is best achieved by employing a balanced score card management approach. Sustained financial results begin with a well trained, high performing staff. When the staff is trained and motivated to deliver superior service to our guests, guest expectations will be met and financial expectations are achieved. At Capstone, we understand this relationship, and place it into practice each day.
To deliver superior operating results for our partners, outstanding customer service to our guests and a culture of growth and opportunity for our associates.
- Pre-opening inspections
- Development and implementation of pre-opening marketing plans
- Procurement management
- Payroll and Accounting
- Specialized analysis as needed
- Brand compliance
- Recruitment and training of personnel
- Management reporting